AI-Powered Hospitality Workflows

From Inquiry to Opportunity.

One connected platform for DMCs and hotels to manage group inquiries, quotations, and proposals — with AI assistance at every step.

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  • Built for DMCs and hotels
  • AI drafts, people decide
  • One shared inquiry record
Safrio Intelligence Flow

DMC Inquiry: Email brief: 42 guests · Dubai · 12–16 Feb 2027

Interactive Safrio Intelligence Flow

One AI hub between every DMC and hotel

Inquiries come in from DMCs, Safrio AI structures them, hotels quote — and people approve the result.

DMC sideWhere inquiries come in
  • Client email
  • Chrome extension
  • Inquiry form
  • Templates
SafrioAI hub · DMCs ⇄ Hotels
Safrio AIAssistants · drafts only
  • Inquiry extraction
  • Missing-detail check
  • Reply drafts
  • Document extraction
Hotel sideWhere quotations come from
  • Receive brief
  • Rooms & events
  • Status tracking
  • Reports
Shared recordOne place for every decision
  • Inquiry
  • Quotations
  • Comparison
  • Proposal

A client email enters Safrio as a new group inquiry.

Before Safrio vs With Safrio

Replace inbox chasing with one shared workflow

Group inquiries usually live in email threads and spreadsheets. Safrio keeps the brief, the hotels and the quotations together.

  • Capturing the brief

    Before Safrio: Client emails are retyped into spreadsheets, and details get lost along the way.

    With Safrio: AI turns the email into a structured inquiry draft that the DMC reviews and confirms.

  • Reaching hotels

    Before Safrio: The same brief is forwarded to each hotel separately, in slightly different versions.

    With Safrio: Selected hotels receive one consistent, structured inquiry.

  • Tracking responses

    Before Safrio: Chasing replies across inboxes to find out who has quoted.

    With Safrio: Every hotel’s inquiry and quotation status is visible in one place.

  • Comparing offers

    Before Safrio: Quotes arrive in different formats and are compared by hand.

    With Safrio: Quotations line up side by side, with additional services included in the totals.

  • Building the proposal

    Before Safrio: Proposals are rebuilt from scratch from copied figures.

    With Safrio: Proposals are prepared directly from the shortlisted quotations.

AI capabilities

AI that removes the retyping, not the judgement

Safrio AI works on the repetitive parts of a group inquiry. Every output is a draft your team reviews.

DMCs and hotels

Inquiry extraction

Paste or import a client email and Safrio AI fills in destination, dates, rooms, budget and event requirements as a structured draft. Hotels can also extract private inquiries from an uploaded file.

DMCs and hotels

Gaps flagged, not guessed

When the brief leaves something out, the draft shows what is missing or uncertain so your team can complete it before anything is created.

Hotels

Email drafting

Hotel teams can generate a reply email for an inquiry, review and edit it, and regenerate it before deciding to send.

Organization admins

Visible AI usage

AI features run on your organization’s AI credit balance, which your team can check at any time.

AI assists. People decide. Safrio AI never selects hotels, approves quotations or sends proposals on its own — those steps always belong to your team.

For DMCs

Run every group inquiry from one workspace

From the first client email to the proposal you send back, your team works from the same inquiry record.

  1. Create or import inquiriesStart from a blank form or bring a client email straight into Safrio.
  2. Review AI-extracted detailsCheck and correct the structured draft before the inquiry is created.
  3. Select hotelsChoose exactly which hotels should receive the inquiry.
  4. Track quotation responsesSee which hotels have quoted and which are still preparing.
  5. Compare hotel offersReview quotations side by side and shortlist the strongest options.
  6. Add additional servicesInclude transfers, excursions and other services in the totals.
  7. Prepare proposalsBuild the customer proposal from your shortlisted quotations.
Inquiries / INQ-0427

Corporate group · Dubai

INQ-0427 · created from client email

Collecting quotations

Check-in

12 Feb 2027

Nights

4

Guests

42

Rooms

36

Hotel responses

  • Hotel AAED 720 / nightQuoted
  • Hotel BAED 780 / nightQuoted
  • Hotel CJBRPreparing

Additional services

  • Airport transfers (2 coaches)AED 4,200
  • Desert safari for 42AED 8,400
  • Add service

For Hotels

Answer group business with clear, complete briefs

Hotel sales teams receive consistent requests from DMCs and respond with structured quotations.

  1. Receive group inquiriesInquiries from DMCs arrive as structured requests instead of loose emails.
  2. Review guest and event requirementsDates, rooms, meeting space and dining needs are laid out in one view.
  3. Prepare room and event quotationsQuote rooms and event spaces against the brief the DMC sent.
  4. Track inquiry and quotation statusKnow which inquiries are new, quoted or approved.
  5. Draft emails with AIGenerate a reply email for an inquiry, then review and edit it before sending.
  6. Review performance reportsFollow sales, market and response performance across your inquiries.
Inquiries / Quotation

Group inquiry from a DMC

42 guests · 12 Feb 2027 – 16 Feb 2027

New inquiry

Requirements

1 day, theatre style for 42, projector + 2 mics

Gala dinner for 42 on night 3

Your quotation

  • 30 single rooms × 4 nightsAED 86,400
  • 6 double rooms × 4 nightsAED 17,280
  • Meeting room, full day, AVAED 9,800
  • Gala dinner for 42AED 18,900
  • TotalAED 132,380
Submit quotation Generate email with AI

Product previews

A closer look at the Safrio workspace

Simplified views of real Safrio screens.

Every open inquiry with its dates, group size, hotel responses and status.

Inquiries
  • Corporate group · DubaiINQ-0427Quotations in12–16 Feb · 42 guests · 3 / 3 quoted
  • Incentive trip · Abu DhabiINQ-0431Collecting3–6 Mar · 28 guests · 1 / 4 quoted
  • Conference delegates · DubaiINQ-0433Draft20–23 Apr · 120 guests · Not sent
  • Leisure group · Ras Al KhaimahINQ-0419Approved8–12 Jan · 18 guests · 2 / 2 quoted

Business benefits

Turn more inquiries into confirmed business

A clearer process on both sides of the inquiry means faster answers for clients and fewer opportunities lost to slow replies.

Less time on admin

Less retyping and fewer follow-up emails, so teams spend their time on clients and pricing.

Decisions on comparable numbers

Quotations and additional services are compared on the same basis before anyone commits.

One record per inquiry

The brief, hotel responses and the proposal stay together instead of across inboxes.

A shared language with partners

DMCs and hotels work from the same structured request, which means fewer back-and-forth clarifications.

Trust and security

Built for the data hospitality teams handle every day

Group inquiries carry guest numbers, rates and client details. Here is how access works in Safrio.

Signed-in access only

The Safrio workspace requires an authenticated session. Expired sessions are signed out automatically.

Role-based permissions

Each team member’s role determines which parts of the workspace they can open.

Separate organization accounts

Each DMC and hotel works in its own organization account, and colleagues join by invitation.

Review before anything is saved

AI results stay drafts until a person confirms them. Approvals and proposals are always sent by people.

Read the full details in our published policies.

Ready to turn inquiries into opportunities?

Create a DMC or hotel account and bring your next group inquiry into Safrio.

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FAQ

Frequently asked questions